This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

1. Why should I post my resume to Tri-State Jobs ?
2. I am afraid that my employer uses your site and will see that I am looking for a job. How can I post my resume and remain anonymous ?
3. I can't remember my resume ID can you please help me ?
4. My resume can not be inserted to Tri-State Jobs database. I am getting a message  that my resume is bigger then the maximum  allowed!
5. OK, I have just posted the resume to Tri-State Jobs. Why can't I use the "Apply for job" feature ?
6. Why should I use the SmartMail feature ?
7. Why do I receive wrong  SmartMail emails.

Why should I post my resume to Tri-State Jobs?

 Post your resume to our resume database and let the employers find you! Let hundreds of potential employers see your resume. These employers are searching the resume database on a daily basis and are eager to find the right candidate. Another benefit that you will get is the ability to apply for jobs on line. When you view a job opening that you wish to apply to, just click on the "Apply For Job". The first time you use it, it will ask you for your resume ID and email, then it will take you to a final confirmation form. The final confirmation form will allow you to add an optional cover letter, edit your resume and send both.
The next time you click on "Apply for Job", you will be taken directly to the final confirmation form where you can send your resume instantly!

It's that easy!
Don't waste anymore time copying and pasting your resume, place it on Tri-State Jobs' database and apply directly! 

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I am afraid that my current employer is using Tri-State Jobs and will see that I am looking for a job. How can I post my resume and remain anonymous ?

You can post your resume without any identifying information such as your name and phone number. A valid email address is all you need. If your email address contains identifying information, you can get a new one for FREE from email services like Hot Mail , Yahoo! Mail and Excite Mail. 

We would like to note however, that it is favorable to include all identifying information, if at all possible we strongly urge you to do so, as some employment professionals have indicated that they prefer to contact people with identifying information. 

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I can't remember my resume ID can you please help me ?

No problem, just click on "Forgot your resume ID" from the main page and enter your email, your resume ID will be promptly sent to you.

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My resume can not be inserted to Tri-State Jobs database. I am getting a message that my resume is bigger the the maximum allowed. What should I do

The maximum amount of characters in the resume should not exceed 6500 characters.  We suggest that you edit your resume and try resubmitting it. To find out what is the size of your resume you can open it in Microsoft Word then click on File->Property->Statistics. You will see an entry for the number of characters (with spaces). This is the size of your resume.

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OK, I have just posted the resume to Tri-State Jobs. Why can't I use the "Apply for job" feature  ?

If you have just posted your resume in the last 24 hours, you must wait one business day before your resume and resume ID is deemed valid.

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Why should I use the SmartMail feature ?

Our Smart Mail technology will automatically email new job postings to you that match your requirements. No need for time consuming Web searches, we do it automatically for you. 

This feature is only available after you submit your resume to the Tri-State Jobs database.

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Why do I receive wrong SmartMails ?

Every SmartMail header includes an explanation as to why you received it. The following is an example of a header: 

Tri-State Jobs has found the following match to your search request using the kywords: "programmer"
(SmartMail ID 3214816 keywords: "software engineer,programmer") 

In the above example the user received this SmartMail because the keyword "programmer" appears somewhere in the job opening. You can also note that his SmartMail number is 3214816 and the SmartMail keywords are the phrase "software engineer" and "programmer". 

Please also read the SmartMail Tips

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